How to Get Clearance from CRB Kenya – Certificate

By | November 24, 2016

How to Get Clearance from CRB Kenya – Certificate

 How to Get CRB Clearance Certificate in Kenya

What’s a Credit Reference Bureau (CRB) in Kenya?

A credit reference bureau is a company licensed by central bank of Kenya to collect, store and collate credit information on individuals and companies from different sources and provide the information in form of a credit report upon the request of a lender.

CRB Kenya Clearance Certificate

Governmental and an increasing number of private sector employers are making it mandatory for prospective employees to present a Certificate of Clearance from one of the licensed credit reference bureaux (CRBs). Metropol provide a convenient network of offices and agents for individuals to obtain their CoC when required. The CoC may be used to Know Your Employee (KYE), Know Your Customer (KYC), Know Your Agent (KYA), or to clear the individual or company itself for business with other SMEs or corporate clients.

What is a CRB certificate of clearance (COC)?

A certificate of a clearance is a document that confirms that currently a customer does not have a non- performing account.

Do you pay to have your record updated by a CRB?

NO: CRBs do not charge to have customer information on the CRB. Actually sharing data with CRBs is free for all lenders. Nevertheless when a customer has a historical negative listing, a lender ask for a certificate of clearance (COC) from the CRB.

What are the reasons for getting a CRB certificate of clearance?

A COC is meant to give the borrower peace of mind. A COC is required to present to a lender after being adversely listed, to apply for employment etc.

How long is a COC valid?

A COC is valid as at the date of issue. This is because CRBs receive information on a daily basis which could alter the customer information.

How much does a CRB COC (Clearance Certificate) Cost?

A COC cost ksh 2200 which is payable through mpesa or to the CRB bank account

Who qualifies to get a CRB COC (Clearance Certificate)?

All customers who currently do not have a non performing account qualify for a COC.

If I clear with the bank or other financial institution how long does the bureau take to update my profile?

Bank and non –banks communicate to Credit Reference Bureau on customer credit account status changes on a daily basis in what is called “daily updates”. Due to the number of accounts that changes on a daily basis the financial institution prefers to send the updates in batches. From practice the update process should take less than 48 hours.

However, you need to clear the overdue amount with the listing institutions and get a clearance letter. Make sure that you get your credit report to ascertain the institutions that have blacklisted you.To get your credit report , SMS your name to 21272 or 21CRB and complete registration. Registration is Ksh. 50.which guarantee you one free credit report every year.

Once the listing institution issue you with a clearance letter,you bring or scan to us.We shall then follow up the institution in question and update your credit report accordingly. Then issue you with a certificate of clearance.The certificate of clearance is Ksh 2200.

List of Licensed Credit Reference Bureaus in Kenya

Credit Reference Bureau (CRB) Kenya

The Central Bank of Kenya has licensed the following Credit Reference Bureaus whose details are as follows

Credit Reference Bureau Africa Limited t/a TransUnion

Physical Address: 2nd floor, Prosperity House, Westlands Road, Off Museum Hill, Westlands
Postal Address: P.O. Box 46406, 00100 NAIROBI, KENYA
Telephone: +254 730 651 000
Fax: +254 (0) 20 3751344
Email: [email protected]
Date Licensed: 9th February 2010

Metropol Credit Reference Bureau Limited

Physical Address: 1st Floor, Shelter Afrique Centre, Upper Hill, Nairobi
Postal Address: P.O. Box 35331, 00200 NAIROBI, KENYA
Telephone: +254 (0) 20 2689881
Mobile: +254 727 413 733/ 732 774 666
Customer Service Centre: 9th Floor, Barclays Plaza, Loita St. Nairobi
Tel: +254 709 834000
Email: [email protected]
Date Licensed: 11th April 2011

Creditinfo Credit Reference Bureau Limited

Physical Address: Spark Suites, Suite 12, 2nd Floor, Parklands Road, Nairobi
Postal Address: P.O. Box 38941 – 00623, Parklands
Email: [email protected]
Date Licensed: 29th April 2015

For any questions or additional information please call TransUnion CRB Customer on: 0730 651 000