Quality Manual University Of Nairobi

Quality Manual University Of Nairobi

Quality Manual University Of Nairobi,

The University of Nairobi Directorate of Quality Assurance is the latest addition to the many service departments in the university. The functions of the directorate are stated, inter alia, as development and implementation of Quality Assurance Policy and Procedures for monitoring the programme quality and that of delivery processes, and synthesis of topical Quality Assurance matters in higher education. As a sub-system of the University of Nairobi system, the focus point for the directorate is the University’s vision, which is:

The University of Nairobi is committed to consistently offer quality educational and related services to its customers.

In pursuit of this commitment, the University shall:

1.    Be guided by its strategic plan in developing and implementing the  quality management system;

2.    Derive its  quality objectives from the applicable university strategic plan with focus on quality;

3.    Meet the applicable customer, regulatory and statutory requirements;

4.    Regularly monitor and review its performance for continual improvement; and

5.    Implement a quality management system based on ISO 9001:2015 standard.